What is the check-in and check-out policy at Sofitel Marrakech Palais Imperial & Spa?
Check-in is from 15:00 and check-out is by 12:00.
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SOFITEL MARRAKECH PALAIS IMPERIAL & SPA
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Key details
About the Hotel
Rue Haroun Errachid Hivernage, Marrakesh, 40000,
- Near the Medina and its souks
Great
8.4
8.1
4.3
4.5
Offering cots and a push cart for guests' kids, Sofitel Marrakech Palais Imperial & Spa Marrakesh hotel is located in Hivernage, which is known with chic global restaurants with live music, a 25-minute walk from the well-known historic monument "Palacio da Bahia". This hotel features 4 outdoor swimming pools and Wi-Fi in public areas.
Location
The 5-star hotel is in a shopping area of Marrakesh. The Sofitel Marrakech Palais Imperial & Spa in Marrakesh is 2.2 km from Jardin Majorelle Garden.
Also, Jardins de La Mamounia is situated a 6-minute walk away. Within 2 km of the ruined Badi Palace is a perk for guests staying at this property.
The smoke-free hotel is 10 minutes' drive from Menara airport and a 25-minute stroll from Marrakesh train station.
Rooms
The rooms at Sofitel Marrakech Palais Imperial & Spa hotel have an extra bed and an air conditioner. Some of them comprise an adjoining terrace and a dressing room, appointed with a writing desk. Along with coffee/tea making equipment, they also have a television with satellite channels to keep you entertained. Bathrooms are fitted with a separate toilet and a shower as well as hairdryers and bath sheets.
Eat & Drink
The Moroccan Le Jardin restaurant specialises in international dishes. The Sofitel Marrakech Palais Imperial & Spa Marrakesh invites guests to the swim-up bar to relax with a drink. This bar boasts panoramic mountain views. There is also a restaurant with different international dishes in the area.
Leisure & Business
An extra charge applies to a fitness centre and massage therapy. Guests can enjoy live performances, temporary art galleries, and a nightclub as well as relax in a traditional Hammam, a solarium, a foot bath, and two hot tubs. Sofitel Marrakech Palais Imperial & Spa hotel offers sports activities including table tennis, golf, and billiards. You can also relax with body wraps, body scrub, and body treatments, and visit a wellness centre on site. Business travellers will appreciate such conveniences as conference facilities and a photocopy machine, along with access to a conference space and meeting rooms.
“Blending French culinary finesse with Moroccan authenticity is a strong suit here, particularly evident in the expansive and high-quality breakfast and dinner buffets; the wellness spa, offering unique treatments, is another highlight. Its central location means the medina is walkable, and the gardens surrounding the pool are especially appealing. Overall, this property focuses on delivering a luxury experience with a distinctly cultural touch.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Deluxe Room Balcony Pool View2 persons30 m²1 King-size bedAir conditioningHeatingroom details
- Superior King or Twin Room City View Balcony2 persons30 m²1 King-size bedAir conditioningBalconyroom details
- Junior Suite Balcony Mountain Pool View2 persons54 m²1 King-size bedAir conditioningBalconyroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Table tennis
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Sofitel Marrakech Palais Imperial & Spa, the dining experience is enriched by a delightful blend of French and Mediterranean influences, set against the backdrop of Marrakech's enchanting views. Guests can relish the culinary offerings in a serene oasis that celebrates the freshness of local produce and the art of healthy eating.
Sofitel Marrakech Palais Imperial & Spa Location
Rue Haroun Errachid Hivernage, Marrakesh, 40000,
Explore Marrakesh
Explore Marrakech Nearby
Jemaa el-Fnaa
20 minutes' walk
A vibrant square offering street performers, food stalls, and a lively atmosphere, perfect for evening excursions.
Jardin Majorelle
25 minutes' walk
A stunning garden showcasing exotic plants and vibrant blue architecture, ideal for art and nature enthusiasts.
Saadian Tombs
25 minutes' walk
An ancient burial site with beautifully decorated tombs from the 16th century, rich in history and culture.
Palacio da Bahia
25 minutes' walk
A historic palace with intricate architecture and lush gardens, representing Moroccan art and architecture.
Spa Day
1 minute walking
Relax with rejuvenating treatments at the hotel's extensive spa, ideal for unwinding after a day of exploration.
Cultural Market Tour
20 minutes' walk
Engagement with local vendors and artisans at souks, offering handmade crafts and Moroccan specialties.
Bike Rentals
10 minutes' walk
Rent a bicycle to explore nearby gardens and parks, a great way to enjoy the outdoors and stay active.
Hot Air Ballooning
20 minutes' drive
Thrilling aerial views of the Marrakech landscape, best experienced during sunrise for stunning visuals.
So Lounge Marrakech
1 minute walking
Modern ambiance with Moroccan and international cuisine, perfect for casual meals or evening cocktails.
Comptoir Darna Marrakech
4 minutes' walk
A blend of Moroccan and Mediterranean flavors, known for its lively atmosphere and enchanting performances.
Bazz'Art Lounge
2 minutes' walk
Chic venue offering global cuisine in an artistic setting, popular for casual gatherings and special occasions.
La Table du Marche Marrakech
2 minutes' walk
Farm-to-table experience showcasing fresh ingredients, with a focus on local and seasonal dishes.
Theatro Marrakech
7 minutes' walk
A lively entertainment venue featuring live music and DJ performances, great for a fun night out.
Comedic Nights
4 minutes' drive
Stand-up comedy events at local clubs provide a cheerful atmosphere, recommended for laughter-filled evenings.
Nightlife at Sky Lounge
10 minutes' drive
Rooftop bar offering stunning views of the city, known for sunset cocktails and a vibrant nightlife scene.
Cultural Performance at Palais des Congrès
15 minutes' walk
Regular cultural events showcasing Moroccan traditions, suitable for families and guests of all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MAD 270 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Arabic
Number of floors:
5
Number of rooms:
328
Former name
sofitel marrakech palais imperial and spa
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Friendly staff
Spacious suite
Heated pool
Delicious breakfast
Cons
Slow check-in
Broken door
Slow service
Sunbed availability
Guest reviewsbased on 3060 reviews
Hannah from United States
Single
Contemporary Deluxe Room Balcony Pool View
4 nights in November 2025
|
Reviewed: January 15, 2026
6/10
Some Issues Need Addressing
slow service delayed breakfast
I found some aspects frustrating. The breakfast buffet did not have all items available right at its 7:00 AM opening time. This was not ideal as I had an early checkout. a request for ice through room service took an unreasonably long time. I think the hotel needs to look at those operational areas.
0 Helpful
Isaac from United Kingdom
Family with children
superior king or twin room city view balcony
3 nights in October 2025
|
Reviewed: December 16, 2025
9/10
fantastic hotel stay
amazing service wonderful breakfast
The service from the staff impressed me. breakfast provided wonderful variety. It was a great way to start the day.
0 Helpful
naomi from united kingdom
Couple
contemporary deluxe room balcony pool view
5 nights in November 2025
|
Reviewed: December 14, 2025
6/10
charged milk unexpected charge
the breakfast had a wide range of food including fresh omelettes and crepes and the staff were attentive.
i was upset by being charged for milk. i needed it to make english tea in my room. i used only a small amount of the milk, but i was still charged.
0 Helpful
Evelyn from United Kingdom
Couple
Contemporary Deluxe Room Balcony Pool View
4 nights in November 2025
|
Reviewed: November 28, 2025
9/10
EXCELLENT stay!
spacious pool area many choices fresh juices
The pool area was spacious. I easily found a spot. Breakfast offered MANY choices. The fresh juices were a highlight. The "Contemporary Beautiful Room Balcony Pool View" was clean. The location allowed for convenient access to local attractions.
0 Helpful
Theodore from Germany
Couple
Contemporary Classic Room Balcony
3 nights in June 2025
|
Reviewed: August 06, 2025
7/10
decent stay
good service variety options helpful staff spa access taxi charges tourist trap
the service was good. breakfast had a variety of options, i found. the staff were mostly friendly and helpful. i appreciated the location a little.
the spa was inaccessible unless i booked a massage or paid extra. taxis outside seemed organized to charge more. i didn't like that i wasn't contacted back about this. this all left a tourist trap feeling, i believe.
0 Helpful
Show more reviews
FAQs
About Sofitel Marrakech Palais Imperial & Spa
What is the distance from Sofitel Marrakech Palais Imperial & Spa to Jamaâ El Fna Square?
The hotel is located 800 m from Jamaâ El Fna Square.
What dining options are available at Sofitel Marrakech Palais Imperial & Spa?
The hotel features three restaurants: Le Jardin, L'Orangerie, and Oasis, offering a variety of gourmet cuisine.
What type of wellness facilities does Sofitel Marrakech Palais Imperial & Spa offer?
The hotel offers a full-service spa, including a sauna, Turkish bath, and a range of beauty treatments.
Which popular landmarks are located near Sofitel Marrakech Palais Imperial & Spa?
Nearby landmarks include Bahia Palace (1 km), Koutoubia Mosque (2 km), and Jardin Majorelle (3 km).
What fitness facilities are available at Sofitel Marrakech Palais Imperial & Spa?
The hotel features a fitness center equipped with Technogym cardio machines, weight training equipment, and Pilates mats.
Do rooms at Sofitel Marrakech Palais Imperial & Spa include Wi-Fi?
Wi-Fi is available in all rooms and common areas free of charge.
What services does Sofitel Marrakech Palais Imperial & Spa offer for families?
The hotel provides a kids' club and babysitting services for families traveling with young children.
Is there an airport transfer service available at Sofitel Marrakech Palais Imperial & Spa?
The hotel offers a paid shuttle service for airport transfers.
What types of accommodations can be found at Sofitel Marrakech Palais Imperial & Spa?
The hotel features luxury guest rooms and suites, all equipped with private balconies and contemporary furnishings.
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